The latest Friends and Family Test results are out for April 2024, please see these below:
Question asked: Overall, how was your experience of our service?
Very good – 17
Good – 3
Neither good nor poor – 1
Poor – 0
Very poor – 0
Don’t know – 0
How were these responses received?
Handwritten – 2
Telephone call – 17
Tablet / kiosk – 0
SMS / Text Message – 0
Smartphone app or online – 0
Other – 1