Friends and Family Test results- October 2024

The latest Friends and Family Test results are out for October 2024, please see these below:

Question asked: Overall, how was your experience of our service?

Very good – 31
Good – 5
Neither good nor poor – 0
Poor – 0
Very poor – 0
Don’t know – 0

How were these responses received?

Handwritten – 0
Telephone call – 36
Tablet / kiosk – 0
SMS / Text Message – 0
Smartphone app or online – 0
Other – 0